Problem or maloperation in… |
Problem description |
Corrective action |
| Relay outputs or LEDs are in unexpected state. | A relay output or an LED has been reconfigured from latched to unlatched. Now you need to acknowledge the status once, if it was already pending before the reconfiguration. | Acknowledge the LEDs and relay outputs. |
A trip shall be acknowledged without a password. |
Set the password for <Password Level 0> to "empty input". Now you do not have to enter any password for changes and acknowledges on security level 0. | |
| What is the default password? | The factory-provided default password for all security levels is "1234". | |
| How do I reset the password? | Refer to the chapter "forgotten password" of the user manual. |
Go back to the main troubleshooting protective relays page.
For additional manufacturer technical support, please contact 1-800-809-2772, option 4, then option 1 or use the email address, MRsupport@eaton.com.
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